tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3049966732
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to successfully log in. Once logged in, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, wait and try clicking "send OTP" again, or if that doesn't work, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, update your account by sending your KYC details to customer support via email. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app. Once updated, you can easily play the app without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawal is only possible for earnings from gaming, not for bonus rewards. This means you can only cash out the money you've earned through gaming activity.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's stuck, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
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