tpplay

tpplay App support

Contact
+91 6693869581

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, start by opening the app and entering your registered mobile number. Once you enter your number, verify the OTP (One-Time Password) sent to your phone to complete the login process. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still experience issues after clicking "send OTP", the allotted time will expire, and you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, please submit your KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding any bonus amounts collected. You cannot withdraw bonus money, only the money you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

For a smooth experience, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but typically take 3 hours. However, payment processing may be delayed, resulting in a wait of up to 24 hours. This delay can occur occasionally, affecting the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming, and they cannot be withdrawn separately. Earnings from playing games with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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