tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3299774923
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and this will securely authenticate your account without needing a password or email. This convenient login method allows easy and hassle-free access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a stable connection. If the OTP doesn't arrive after a suitable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app, which should resolve any login issues. After updating, you can log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users cannot withdraw bonus funds, only their actual earnings.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app, including your Aadhar card and bank account information. Additionally, save your UPI details for a seamless transaction experience. This will help facilitate a smooth and secure registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for processing to complete. Despite this, the app's primary functionality is generally efficient and timely.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for gaming use, not personal withdrawal. You can withdraw the winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, your funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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