tpplay

tpplay App support

Contact
+91 1568840284

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To access the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to you. This secure method allows you to log in without needing a password or email. With this convenient process, you can easily log in to the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP, you can initiate live chat support through the app for assistance. This should help you troubleshoot and resolve the problem.

Q3: What should I do if I am not able to log in with my old number?

To avoid any issues, log in with the same active number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help you update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should provide a smoother and more stable gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus money. You cannot withdraw bonus funds separately.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details in the app, which should include saving your Aadhar card, UPI, and bank details. This is a necessary step for the registration process. Please ensure all necessary information is accurately saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, payment processing may experience delays, potentially requiring a wait of up to 24 hours. This delay can sometimes be a drawback to the otherwise streamlined experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, remain locked and non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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