tpplay

tpplay App support

Contact
+91 9545855644

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify to log in. This method replaces the need for a password or email login. Once verified, you can easily access the app without any additional login credentials.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, click on resend and wait again. If the issue persists, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and grant you access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you should be able to log in and play without any problems. This should get you up and running with the updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for amounts earned from gaming, not bonus rewards. Users cannot withdraw bonus money, only the money they have earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

In this app, you must complete and submit all your Know Your Customer (KYC) details. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring users to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus funds for gaming purposes and cannot withdraw them. The winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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