tpplay

tpplay App support

Contact
+91 9284214582

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which you must enter to complete the login process. Once verified, you can access your account without needing a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is strong by checking for a stable signal. If you still experience issues with receiving the OTP, try clicking "send OTP" again and wait for the designated time to elapse. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, submit your updated KYC details via email to the customer support system to facilitate the account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only possible from earned gaming money, not from bonus collections. This means users can only access the money they've won from playing games, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and banking details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn by anyone other than the player. This means you can use the bonus funds to play games, but the winnings from those games are eligible for withdrawal. The withdrawal of winnings is separate from the bonus earnings themselves.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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