tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3386348913
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first ensure your internet connection is strong and stable. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, please submit your updated KYC documents to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus collected money cannot be withdrawn, only earnings from gaming can be withdrawn. This allows users to cash out their gaming profits, but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variability can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games with the bonus amount. This allows you to keep and use your winnings for personal or other purposes.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failing withdrawal request, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
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