tpplay

tpplay App support

Contact
+91 3201809922

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking the "send" button, and if it doesn't arrive, you can seek assistance from the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the newly updated features. Once you've installed the latest version, you can start playing the app again.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus rewards. This means users can only cash out their genuine earnings from gaming, not bonus collections.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within a 30-minute to 3-hour timeframe. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception rather than the norm.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus amount can be withdrawn. Withdrawals are possible for money earned from playing games, not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, visit the settings section and view your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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