tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5342916106
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established. Wait for a proper signal and then click on send OTP. If the OTP doesn't arrive within a certain time, you can reach out to the app's support system for assistance via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account shifting. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and play without any problems. This will ensure you have the most recent features and bug fixes.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are not withdrawable, and you can only withdraw money earned from gaming activities. This means you need to have earned it through actual gameplay to be eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within the app. This includes linking your Aadhar card, UPI (Unified Payments Interface), and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, extending the wait time to up to 24 hours. This delay is typically unexpected, given the app's usual efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes, not for withdrawals. You can withdraw any winnings earned while playing games with the bonus amount. The bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their care centre.
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