tpplay

tpplay App support

Contact
+91 5621515177

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This allows you to log in securely without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is available. Click "send OTP" and wait for the code to be sent, repeating the process if it times out. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you can log in and play without any problems. This should allow you to access the newly updated app smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collections. You cannot withdraw bonus funds accumulated on the platform.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you've completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a quick process, taking around 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This variation in processing time is a trade-off for the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount are withdrawable. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, contact their care centre for further assistance.

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