tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6196314047
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verification of the OTP (One-Time Password) that is sent to your number will complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after trying again, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help you shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawal is limited to the money earned from gaming activities, not bonus funds. This means you can withdraw the rewards you've earned, but not the bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI, and bank details. Having all these details stored will allow for a smooth and secure experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment delays can occur, potentially prolonging the wait time to up to 24 hours. This variability affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by you.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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