tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 0067901761
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in without needing a password or email. This convenient login method offers a hassle-free way to access the app.
Q2: What should I do if I am not getting OTP?
To complete this process, first check your internet connection and wait for a strong signal to establish. If you still don't receive the OTP after clicking send, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once updated, you can access the app as normal.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, the withdrawal limit only applies to earned gaming money, not bonus funds. You cannot withdraw the bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions quickly, taking anywhere from 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours in some cases. This delay can occur when processing payments through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and you cannot withdraw them. Any winnings earned from playing games with the bonus amount can be withdrawn. This is subject to our standard withdrawal terms and conditions.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If not resolved there, rest assured that the funds should be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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