tpplay

tpplay App support

Contact
+91 8967897590

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in. This process replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To troubleshoot the issue, check your internet connection for a strong signal. If the problem persists, try clicking the "send OTP" button again and wait for the time limit to expire. If you still don't receive the OTP, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

Uninstall the outdated app from your device. Download the latest version of the app to access its updated features. This will allow you to log in and play the newly updated app without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, a higher minimum amount compared to other similar apps. Withdrawals are only possible for earned gaming money, and bonus funds cannot be withdrawn. This means users can only cash out the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your KYC (Know Your Customer) details are uploaded and saved in the app, including your Aadhar card, UPI, and bank details. This information is required to verify your identity and facilitate transactions. Saving these details will help streamline your experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This is an exception to the usual quick processing times.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus funds for gaming purposes, not for withdrawals by others. The funds earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is showing as failed, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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