tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7009181812
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. Then, attempt to send the OTP by clicking on the "send" button and wait for the verification code to arrive. If the OTP doesn't arrive within the specified time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your phone number has changed, verify and submit your updated KYC details to our customer support team via email to facilitate the transfer of your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app, which should allow you to log in and play without any problems. This should resolve any compatibility issues and give you access to the updated features.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. The earned money can be withdrawn after completing the necessary gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may extend the completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings you earn while playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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