tpplay

tpplay App support

Contact
+91 9647937202

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This convenient process eliminates the need for a password or email login. Once verified, you'll be logged in with ease.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal before proceeding. If you still encounter problems, try clicking "send OTP" again and wait for the verification to complete. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number associated with your account. If your number has changed, submit your updated KYC details to the customer support team via email to assist with transferring your account. This will enable a smooth transition to the new account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. You can then log in and play the updated app with ease.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming money, not from bonus collections. This means you can redeem your winnings, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your KYC details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This variation in processing time is worth noting when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal, go to the settings and view your transaction history. If your withdrawal is failing, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't show up, you can reach out to their customer care centre for assistance.

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