tpplay

tpplay App support

Contact
+91 0348112565

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to authenticate your login. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, first check and ensure a strong internet connection. If you still don't receive the OTP after clicking send, try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your current active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play smoothly. This update should resolve any problems you were experiencing with the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals are limited to the earnings from gaming activities, not bonus amounts. This means users can only withdraw the money they've earned, not any complimentary bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and providing all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may experience delays, requiring users to wait up to 24 hours in some cases. This wait time is an exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it fails there, don't worry, as the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.

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