tpplay

tpplay App support

Contact
+91 2371145752

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and hassle-free experience.

Q2: What should I do if I am not getting OTP?

To proceed, start by checking your internet connection for a strong signal. Wait for the signal to stabilize, then click "send OTP" and wait for the time allotted to receive the verification code. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the active phone number associated with your account. If your number has changed, submit your updated KYC details via email to the customer support system for assistance with account transfer. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app without any problems. This should allow you to play the app without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts that have been collected. This means users can only withdraw the money they have earned through gaming, not any additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, you need to upload and save your Aadhar card, UPI, and all bank details within this app. This information is required as part of the Know Your Customer (KYC) process. Please ensure all your KYC details are accurate and up-to-date.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, some users may experience payment delays, which can take up to 24 hours to resolve. This delay is an exception to the usual speedy processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount are eligible for withdrawal. Withdrawal of bonus winnings is separate from the bonus funds themselves.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any updates on your withdrawal request. If the issue persists, the funds should be added to your wallet account within 24 hours. If you don't see the funds, you can contact their care centre for assistance.

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