tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7534448066
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (One-Time Password) sent to your number. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to come. If you still don't receive the OTP after a suitable time, try sending it again. If you continue to encounter issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and ensure you can access your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to free up space and resolve any issues. Then, download the latest version of the app, which should allow you to log in and play without problems. This update should provide a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for game earnings and not for bonus rewards collected. This means users can only claim the money they've earned from gaming activities, not any additional bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay can be due to issues with the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money is exclusively for gaming use and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the money should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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