tpplay

tpplay App support

Contact
+91 0592417461

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method replaces the need for a password or email login, providing a convenient and straightforward way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Wait for the app to send the OTP after clicking the "send OTP" button, allowing time for the code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details via email to the customer support team to facilitate the account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To proceed, uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should resolve any issues you were experiencing. After reinstalling, you should be able to log in and start playing the updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming activities, and bonus funds cannot be withdrawn. This means your earnings from gaming can be redeemed, but bonus rewards are separate and cannot be accessed.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you need to submit all your KYC (Know Your Customer) details in the app, including saving your Aadhar card, UPI, and bank information. This is a requirement for the app's functionality. Saving these details will help you progress with the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, typically completing the process within 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a wait of up to 24 hours. This delay is an exception to the usual speedy and efficient process within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, as the money should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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