tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3974641460
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login, making it quick and easy to access the account.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, check your internet connection for a strong signal. Wait for the signal to stabilize before clicking "send OTP". If the OTP doesn't arrive after a while, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and access the app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our platform is designed with the user's convenience and security in mind, providing seamless navigation and robust protection for all transactions. We offer support for a wide range of payment methods, including credit and debit cards, electronic wallets, and cryptocurrencies, ensuring quick and hassle-free deposits and withdrawals. With our user-centric approach, we strive to make the payment process as smooth and efficient as possible, allowing users to focus on what matters most to them.
Our team at tpplay is committed to delivering exceptional customer service. We understand the importance of providing a seamless and enjoyable experience for our players, and that's why we offer dedicated support 24 hours a day, 7 days a week. Whether you have a question, concern, or need assistance with a particular issue, our team is always available to help. Our support agents are trained to be responsive, empathetic, and knowledgeable, ensuring that you receive timely and effective solutions to your problems. We strive to create a welcoming and supportive environment, where our players feel comfortable and confident in their interactions with us. By providing top-notch customer service, we aim to build trust and loyalty with our players, and to create a positive and memorable experience that will keep you coming back for more.