tpplay

tpplay App support

Contact
+91 7466748571

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This simplified process allows for easy access.

Q2: What should I do if I am not getting OTP?

To initiate the process, ensure you have a stable internet connection with a strong signal. Wait for the OTP to be sent, and if it doesn't arrive within the expected time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve any login issues promptly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than what other apps offer. Withdrawals are only possible from earnings obtained through gaming activities, not bonus amounts. This means users can only access money they've earned from participating in games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, allowing the process to take between 30 minutes to 3 hours to complete. However, delays in payment processing may occur, requiring a wait time of up to 24 hours. This can affect the overall efficiency of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing with the bonus amount. Any bonus earnings will be available for withdrawal after meeting the gaming requirements.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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