tpplay

tpplay App support

Contact
+91 2741249201

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This eliminates the need for a password or email login, providing a convenient and streamlined entry process.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is established. If you continue to experience issues, click "send OTP" and wait for the signal to come through, after which you can attempt to send again. If you still don't receive the OTP, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with the same active number. If you've changed numbers, send your updated KYC (Know Your Customer) details to customer support via email to transfer your account. This will assist in shifting your account to the new number.

Q4: You are getting blackout and the app is not opening?

To continue playing, uninstall the app from your device. Once uninstalled, download the latest version of the app. After updating, you should be able to log in and play without issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus collections. This means users can claim the rewards they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details through the app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary for the application process. Your cooperation in providing the necessary details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process that can take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for the issue to be resolved.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as the money should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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