tpplay

tpplay App support

Contact
+91 3020653488

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This verification process will securely log you in. You'll no longer need to use a password or email for login.

Q2: What should I do if I am not getting OTP?

To proceed, verify your internet connection and wait for a strong signal. Click "send OTP" and wait for the time allotted to receive the verification code. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If the number has changed, submit your correct KYC details to the customer support system via email to facilitate a smooth account transfer. This will allow you to access your account again.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and seamless experience with the newly updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher amount compared to other apps. Withdrawals are limited to earnings from gaming and do not include bonus amounts. This means users can only withdraw money earned through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to be completed in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus amount itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing up, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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