tpplay

tpplay App support

Contact
+91 1825459469

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) to verify your identity, which will automatically log you in. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. After verifying your connection, click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to shift your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once you've installed the updated app, you should be able to log in and start playing without any problems. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means you can only withdraw the funds you've won through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app, including saving your Aadhaar card, UPI, and bank account information. This will help us verify your identity and facilitate a smooth registration process. Having all necessary details saved in the app will expedite your onboarding.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's efficient services can complete the process in 30 minutes to 3 hours. However, occasional delays in payments may extend the wait time to up to 24 hours. This delay can disrupt the expected timeline, but it is not a consistent issue.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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