tpplay

tpplay App support

Contact
+91 8525688041

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in successfully. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

Check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If the number has changed, submit your correct KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will enable the account shift to proceed smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app, and then you can log in and play. This should allow you to enjoy the updated app without any further problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money, only the money they have earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your KYC details are completed and uploaded within the app, including saving your Aadhar card, UPI information, and bank details. This will facilitate a smooth and secure onboarding process. Submitting these details is a mandatory requirement.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours to complete. However, payment processing may occasionally be delayed, potentially requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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