tpplay

tpplay App support

Contact
+91 4205810969

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access your account. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, try sending it again and wait for the allotted time. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To login, try using the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and start playing without problems. This update should resolve any issues and provide a seamless user experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed for money earned from gaming activities. Bonus amounts collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a quick process, usually taking 30 minutes to 3 hours to complete. However, occasional payment delays may cause longer wait times, potentially up to 24 hours. This discrepancy can impact the overall user experience, depending on the speed of payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus amount. The bonus funds themselves are not withdrawable, only the profits made from them.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.

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