tpplay

tpplay App support

Contact
+91 0611887177

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP sent to your mobile number, which will grant you instant access without needing a password or email. This simplified login process allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities and not from bonus amounts. This means you can only cash out what you've won, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This is a mandatory step for verification purposes. Once complete, your account will be updated accordingly.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a process time of 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This variation in processing time is a potential limitation of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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