tpplay

tpplay App support

Contact
+91 0754516232

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

After opening the app, enter your registered mobile number and verify the OTP to log in. This process bypasses the need for a password or email login, providing a convenient and streamlined experience. Simply follow these steps to easily access the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, update your correct KYC details in the customer support system via email to facilitate account transfer. This will help you shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most recent updates. After reinstalling, you should be able to log in and access the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, and not for bonus amounts. This means users can redeem their hard-earned winnings, but not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This is a necessary step to ensure a smooth and secure experience. Please ensure all information is accurate and up-to-date to avoid any issues.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours for resolution. This delay may add extra time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the funds earned from playing games using the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to settings and check your transaction history to confirm your withdrawal request. If it's unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can contact their care centre for assistance.

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