tpplay

tpplay App support

Contact
+91 4284197804

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP sent to your mobile number to log in securely. This eliminates the need for a password or email login, making the process quicker and more convenient.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. After clicking 'send OTP', wait for the predetermined time to pass, then try resolving the issue through the app's support system via live chat if the OTP doesn't arrive.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help you access your account again.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play smoothly. This should allow you to access the updated app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus funds. This means you can only withdraw the amount you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete processes in 30 minutes to 3 hours, making it efficient. However, payments may occasionally experience delays, requiring users to wait up to 24 hours. This discrepancy can impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made while playing with the bonus amount are eligible for withdrawal. This means bonus winnings can be cashed out, but the bonus itself cannot.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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