tpplay

tpplay App support

Contact
+91 6990333475

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you're still having trouble, wait for the OTP to be sent after clicking the "send" button, and if it doesn't arrive in time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, attempt to log in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any problems you were experiencing. Once updated, you can log in and start playing the app with ease.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. However, bonus money collected cannot be withdrawn. You can only withdraw money earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC (Know Your Customer) details in this app, including saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. This is a necessary step in the process. By doing so, you will be able to access and utilize the app's features fully.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, delays in payments may occasionally occur, resulting in a wait time of up to 24 hours. This payment delay can extend the overall process duration beyond the initial timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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