tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 2610590195
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This password-free login process makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the time to pass. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, send your proper KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play smoothly. Once installed, you should be able to access the app without any further problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in some other apps. However, you can only withdraw earnings from gaming and not bonus money. This means you'll need to have at least Rs. 100 in gaming earnings before you can make a withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
Please ensure that you complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This is necessary for the app to function correctly. Failure to do so may result in incomplete or restricted access to the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, sometimes payment delays may occur, requiring a wait of up to 24 hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings generated from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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