tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 0537916137
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must verify to authenticate your account. This process replaces the need for a password or email login. Once verified, you can easily access your account without needing additional login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. After that, click on send OTP and wait for the specified time. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate account transfer. This will enable you to shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is complete, you can log in and play the newly updated app without any problems. This should allow for a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. However, only earnings from gaming can be withdrawn, not bonus amounts collected. This means users can only withdraw the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app. This includes saving your Aadhaar card, UPI, and bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This slight variation in processing time is an occasional exception to the app's typically efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any money won using the bonus can be withdrawn by the player. The bonus itself cannot be withdrawn, only the winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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