tpplay

tpplay App support

Contact
+91 6036028481

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. Click "send OTP" and wait for a while, then if the OTP doesn't arrive, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using the same active number. If your number has changed, send your valid KYC (Know Your Customer) details to the customer support via email to assist with account transfer. This will help resolve the issue and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated to the new version, you should be able to log in and play without any problems. This update should resolve any issues and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, with bonus funds not being redeemable. Users cannot withdraw bonus collected funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app, including your Aadhar card, UPI information, and bank account details. This will help facilitate a smoother process and verification. Completing these details is a mandatory step before proceeding further.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This delay in payment processing can vary the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

Here's a rewritten version of the text in three sentences: The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from using the bonus amount can be withdrawn. The bonus earnings themselves, however, are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to your settings and view your transaction history. If it's not showing, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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