tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 2542652202
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows passwordless login using only your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait for a strong one before attempting to send an OTP. If you still don't receive an OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer. This will aid in smoothly shifting your account to the new details.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once downloaded, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawal is limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only cash out the money you've won or earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and all necessary bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience delayed payment processing, which can add up to 24 hours to the overall wait time. This delay can occur occasionally, adding to the initial processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. It is available for withdrawal as winnings from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If not processed immediately, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further support.
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