tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9422636417
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established. Wait for a stable signal and then click on the "send OTP" option. If you don't receive the OTP within the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, send your updated KYC details to our customer support via email to facilitate the account transfer. This will help complete the process efficiently.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device, then download the latest version. Once updated, you can log in and play the app without any issues. This will ensure you have the latest features and a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus amounts. This distinction allows users to access their earned winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the overall time can range from 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If the request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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