tpplay

tpplay App support

Contact
+91 0152286043

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal is available. Wait for the OTP to be sent, and if it doesn't arrive, try clicking "send OTP" again. If issues persist, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer. This will expedite the process of shifting your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the updated app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher threshold compared to other similar apps. Withdrawals can only be made from earned gaming revenue, not from bonus funds. This means users can cash out their winnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

For the app, you need to complete and submit your KYC details, which should include saving your Aadhar card, UPI, and all bank details. This is a mandatory requirement to proceed with the app. Please ensure all necessary information is up-to-date and accurately saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, payment delays can cause delays, requiring users to wait up to 24 hours for funds to process. This variation in processing times may impact user experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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