tpplay

tpplay App support

Contact
+91 4634738147

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This will securely log you in without needing a password or email. This method provides a convenient and password-free login process.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you still face issues, try clicking "send OTP" to wait for the code to arrive. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to customer support through email to facilitate the account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and enjoy the app with the new features. This should resolve any compatibility problems and allow smooth gameplay.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not for bonus amounts collected. This stipulation allows users to capitalize on their gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are accurately filled and submitted in the app. This includes saving your Aadhar card, UPI, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete some processes in 30 minutes to 3 hours, depending on the task. However, payment delays can occur, requiring users to wait up to 24 hours for the issue to be resolved. This delay can impact the overall completion time of certain tasks.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn. This means you can use bonus winnings, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings section and view your transaction history. If the request is pending, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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