tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4593998343
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, simply open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in without needing a password or email. This convenient method allows a hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection and ensure a strong signal is available. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number you have. If the number has changed, provide your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once you've reinstalled the app, you can start playing.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other competing apps. Withdrawals are only allowed for money earned from gaming, and bonus amounts cannot be withdrawn. This means users can only redeem the rewards they've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, there can be delays with payments, requiring users to wait for up to 24 hours for them to be processed. This delay is an exception, but it can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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