tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7734916755
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try again or reach out to the app's support system through live chat for assistance. If the issue persists, the support system is there to help you resolve the problem.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This should allow you to log in and access the app without any problems. Once updated, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only available for earned gaming money, not bonus amounts. You cannot withdraw bonus funds collected in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and submitted in the app, including saving your Aadhar card and UPI information. Additionally, all your bank details must be saved within the app. This is a necessary step to complete the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, payment delays can occur and may require waiting up to 24 hours. This waiting period is an exception to the usual quick completion time offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If your money is not added to your wallet account within 24 hours, you can contact their care centre for assistance.
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