tpplay

tpplay App support

Contact
+91 9386635349

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, start by opening the app and entering your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To confirm your internet connection, wait for a strong signal to appear and then click on the "send OTP" option. If you don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to assist with transferring your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you can successfully log in and play. This should restore your access to the updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus amounts collected. This means users can only withdraw the money they've earned from playing games, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in the app, including saving your Aadhaar card, UPI ID, and bank account information. This information is necessary for the app to function correctly. Failure to do so may prevent you from accessing certain features or services.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may occur occasionally, despite the app's generally efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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