tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 2651398197
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," try again and if the issue persists, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once you've updated the app, you'll be able to log in and play without any problems. This should allow you to access the app's new features and gameplay.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app, which includes saving your Aadhar card, UPI, and bank details. This information will be used for verification purposes. Having all these details saved will help facilitate a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 3 hours, although it can take as little as 30 minutes. However, occasional delays can occur, causing payments to be processed up to 24 hours after completion. This delay may be experienced even if the rest of the process is completed efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once it's converted into real money through gameplay. This means the funds earned from playing games with the bonus can be withdrawn as usual.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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