tpplay

tpplay App support

Contact
+91 9828640095

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This eliminates the need for a password or email login, making it a convenient and easy login process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for a few seconds after clicking the "send OTP" button, and if you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will assist in updating your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This update should allow you to play smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other available apps. Withdrawals are limited to the earnings from gaming activities, excluding any bonus collected. The withdrawn amount is the actual earnings gained from participating in games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details have been completed and submitted in this app. This includes saving your Aadhar card and linking your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience payment delays, resulting in a wait time of up to 24 hours. This delay can vary in duration, depending on the specific circumstances.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history for your withdrawal request. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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