tpplay

tpplay App support

Contact
+91 4811013622

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. After verifying the One-Time Password (OTP) sent to your number, you will be logged in seamlessly. This eliminates the need for a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click on "send OTP" and wait. If you don't receive the OTP within the specified time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, update your correct KYC details through email to the customer support team to facilitate account transfer. This step will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the newly updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only applicable to earnings from gaming, not bonus amounts. This means you can only withdraw the money you've won from playing, not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps is necessary for the onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur when payment processing is slower than usual.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are non-withdrawable and can only be used for gaming purposes. Any winnings earned while playing with the bonus amount are withdrawable. You can withdraw the actual winnings, but not the initial bonus.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it fails, the money will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.

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