tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9556037392
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, enter the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still experience issues, click on send OTP and wait for the allotted time. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active mobile number. If the number has changed, please email your updated KYC details to our customer support team to facilitate a smooth account transfer. This will help us update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and access the updated app. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawal is only possible for money earned from gaming, not the bonus amount collected. The earned gaming money is the only eligible amount for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please complete and submit all required KYC details through the app, which includes saving your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
You can use the bonus money only for gaming purposes and it cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn by you. The bonus money itself is not withdrawable, only the winnings made from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the problem persists, contact their care centre for assistance.
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