tpplay

tpplay App support

Contact
+91 5269400667

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, enter your registered mobile number after opening the app, then verify the OTP sent to you. This method replaces the need for a password or email, allowing for a simple and secure login process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come in. If you don't receive an OTP after clicking "send", you can try again or reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, log in with your active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you can log in and start playing. This should fix any problems and allow you to access the app without issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonuses. This means users can withdraw the money they've earned from playing games, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can occasionally be frustrating for users waiting for their transactions to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from games played with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to your settings and review your transaction history. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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