tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8967610223
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP sent to your number to complete the login process. This convenient method eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper signal to come. If you still don't receive the OTP after waiting, try using the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should fix the issue and allow you to enjoy the updated app's features.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other similar apps. Withdrawals are limited to earnings from gaming activities, excluding bonus money. This means users can only withdraw money they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
For verification, you need to complete and submit your KYC details within this app, including saving your Aadhar card, UPI information, and bank details. This is a requirement for the process. All necessary information should be accurately entered and stored in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to complete in as little as 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait of up to 24 hours. This delay can extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing there, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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