tpplay

tpplay App support

Contact
+91 1966234180

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This will securely authenticate you, eliminating the need for a password or email login credentials. You can now easily log in using this convenient mobile verification method.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a strong internet connection is established and wait for a proper signal. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, please submit your valid KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the problem and get your account up and running.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should restore normal functionality to the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not from bonus amounts. This means users can only redeem their hard-earned gaming credits.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and bank details for verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, users may experience payment delays, requiring a wait of up to 24 hours in some cases. This delay can be frustrating, but it's a relatively rare occurrence within the overall efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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