tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4493607730
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," try waiting for the allotted time or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it to ensure you have the most up-to-date features and functionality. Once reinstalled, you should be able to log in and play the app without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
The app has a higher minimum withdrawal amount of Rs. 100, compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus rewards. This means you can't withdraw the bonus amount you receive for participating in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a necessary step for the onboarding process. Your cooperation is greatly appreciated to ensure a smooth verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services significantly reduce processing time, typically between 30 minutes to 3 hours. However, payment delays can occur, resulting in wait times of up to 24 hours. This delay may affect the overall processing time, adding an extra day to the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be used to earn real money, which can then be withdrawn. Any winnings from games played with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If the request is pending, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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