tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3661929042
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verification through a one-time password (OTP) will successfully log you in. This process replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click to resend it and wait again. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number. If the number has changed, send your KYC (Know Your Customer) details to the customer support system via email to assist in transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
The app allows withdrawals of a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, with bonus funds remaining non-withdrawable. This policy ensures that players can access their hard-earned winnings, while keeping bonus credits separate.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services typically complete the process within 3 hours, although it can be completed in as little as 30 minutes. However, occasional payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. This means you can use the bonus to play games, but the resulting winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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