tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8950397210
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. This will securely log you in without requiring a password or email. Once verified, you can easily access the app using this method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the "send OTP" option and verify if the OTP is received within the allotted time. If you don't receive the OTP, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number. If the number has changed, please submit your updated KYC details to our customer support team via email to transfer your account. This will facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve the login problem. After the update, you can log in and start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other gaming apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts collected cannot be withdrawn. This means users can only cash out the money they've won or earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait of up to 24 hours. This discrepancy affects the overall timeline of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing there, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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